Refund policy
At LYF Ring, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange your item for the same product in a different size, please contact us at our support email.
Non-Returnable Items
- Items that have been worn or used
- Items not in their original packaging
- Items returned more than 30 days after delivery
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service for returns.
Contact Us
If you have any questions about our refund policy, please reach out to us and we'll be happy to assist you.